What our Clients are saying

More than seven million end users at 16,000 organizations spanning 80 countries, rely on MessageLabs services and we are proud of an unprecedented 98% client retention rate demonstrating the high value of our services. Our clients trust MessageLabs to protect them from online threats and other content management challenges, leaving them free to focus on their business without interruption. Please take a moment to hear from some of our valued clients of different sizes and from a wide range of industries about their experience with MessageLabs.


Client Testimonials
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Select Client List | Clients By Industry
  Acorn Assessors
"We have probably saved twice the amount that we pay for MessageLabs."
- Jonathan Townsend
  Cluttons LLP
"...I haven't had a single complaint yet, and we have processed well over 2.5 million in the last twelve months. Pretty good hit rate."
- Mark Clemence
  Cunningham Lindsey
"We have found MessageLabs invaluable for protecting our email. The benefits have been felt across our organisation, including a reduction in spam giving rise to increased productivity and cost savings as well as the crucial role of protecting our company's systems from viruses."
- Keith Robinson
  DMI Productions Limited
"DMI Productions is a high end digital and video production company serving prestigious brands the world over and, as such, has clients that deserve and demand fast, fantastic service… Service that viruses and unsolicited emails interfered with before we used MessageLabs. Luckily, those spam filled days are gone and our junk email rate has been cut by about 95%. That leaves us considerably more time to work with clients and answer prospects who legitimately email us to find out more."
- Stuart Turner
  e2v technologies plc
"The volume of spam hitting the business was becoming unmanageable and affecting day to day operations. With user complaints on the increase we had to resolve this with a long term strategy. Deploying MessageLabs has not only eliminated all spam but has also reduced the burden on our service desk team and released them to improve our own customer service levels."
  Fast Track Events
"The one thing that never ever hinders us is MessageLabs...you never ever see downtime on a MessageLabs server"
- Magnus Leask
  Heritage Trust of Lincolnshire
"Before using MessageLabs' Email Service at our charity, I wasted valuable time each week wading through more than 12,000 spam email and identifying virus infected messages. Now that I do not need to worry about those things, I am able to devote more hours per week to effectively providing a more efficient IT service. MessageLabs have saved me time and money!"
- Mark Dymond
  Horwood Homewares Ltd
"I was spending all my time becoming a specialist in spam filtering. It [MessageLabs] is fit and forget."
- Neil Bolton
  Netgiant Ltd
"As a growing Internet Retailer, our spam problem was growing faster and hindering communication with our genuine customers. MessageLabs was so easy to deploy and 100% effective. We no longer have a spam problem."
- Gary Flynn
  The Miller Group
"MessageLabs was the only service that offered a unified solution for email and web"
- Michael Leggiero
  TWM Solicitors
"The need to run our archiving process in a business-critical environment indicated to us that we needed a specialist service to make sure email was always safely stored and easily accessible."
- Alan Barrett